SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Tackle Pick (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.tacklepick.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Cooper –
Very good fishing line! Smooth and strong. 27 days to Vilnius with tracking number. Already tested in action – very good! Thank you.
Customer –
excellent product quality liked very good cost-benefit.
Bryson –
Great quality! The product is the same thing as the picture. arrived with 1 month and 4 days.
Ian –
Very good seller and fast shipment, product arrived in 7 days! Line is not round but strong
Everly –
No hiccups, as usual. Arrived in 25 days.Thank you.
Dominic –
Well, the Holidays are finally! over in America, and the mail it finally able to run predictably. They got here as quickly as they could, and everything is as described in the description. I can’t wait to go wait to go fishing with them they look terrific.
Jace –
Delivery a bit slower then last time but still exceptable. store respond not responsive like last time… Maybe too many order overall still happy
Garson –
Delivery is not very fast, six weeks to MO. I look forward to the season to test in 🙂 Thank you to the seller!
Josiah –
delivery a little more than a month with tracking. I order not the first time. now came 0.09 in real 0.12 measured with a micrometer, and I ordered it in such a way that it would be a little thicker. to break 3.8-4.0kg. torn in the middle is not on the nodes. The cord is worth the money, I recommend.
Claire –
delivery about three weeks. tracked along the entire route. fully consistent with the description. the total length of 306 meters. load on a gap on the average 3,8 – 4 kg (min. 3,6kg, max. 4,2). the cord is slippery. The quality matches the price. recommend
Luna –
Good stuff, good quality according to the picture. shipping is also fast. thank you store.
Levi –
just like in description, good quality, comes in 26 days, really love it. i highly recommend this store.
Vicky –
The parcel arrived on time, I recommend the seller, the braided cord is very strong, very much satisfied.
Alex –
Quality for this money is the norm, but delivery is already 2 months, but I think the seller is not to blame.
Leon –
The parcel arrived on time, everything is top notch, the size, and color match! Thank you for the seller, I will order in the future 🙂
Ryan –
Thank you very much to the seller.
Tyler –
The order came within 12 days. It looks good. In fact, try later. We will order more. Thank you seller
Kois –
the quality is very good. delivery about 20 days to the Samara region.
Rory –
It came in less than a month. Durability will try in the summer.
Carter –
I waited for the order for a long time, I ordered it on January 28 in Samara by mail I received on March 19. Thanks to the seller for a small gift (seen in the photo).
Dexter –
The product looks very good quality. Shipping to Poland in less than 2 weeks. Package well secured for transport. I recommend this store.
Ollie –
As always, the quality is on top. Delivery in 30 days. Recommended!
Adam –
Tq store, good product very fast delivery
Jaxon –
The quality is good, packed in a hard box!
Arlo –
Great braid for the price! I will order more!
Toby –
Came in a month, tight cord, very decent quality. thanks
Theo –
It came in 45 days. Very good quality and reliable product
Finely –
48 days delivery. Quality is on top! I recommend the seller and product!
Mason –
Excellent quality. Fast shipping.
James –
delivered on time, quality will be checked for the fishing