SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Tackle Pick (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.tacklepick.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Danica –
Thanks again tackle pick for an amazing product will be buy a lot more cast really far and super smooth
Sander –
Carretilha top, deixa pra traz qualquer carretilha de entrada da marine sports, Titan 12000 e Ventura Vt10 não chega nem aos pés dessa Falcon.
Hans –
nice ….
Corneel –
I am very happy with the product, just need to test here.
Maliah –
awesome reel. thank u
Gesupo –
the best reel I bought
Kelemen –
Finally, I got this. 8.1 gear ratio.. It’s so unique. Because the factory can not produce this anymore. hahahaha
Fiorenzo –
Everything is very good. I recommend for the store and product. Thanks!
Martino –
very good
Bastiano –
thx… touch down n thx for the bonus… thumbs up…
Tristano –
The only thing you need to pay attention to is the position of the arm (right-left), after you make this choice, leave the rest to FALCON. The product is really good.
Renato –
one of the best I’ve ever bought from tackle pick. I received 30 days.
Maurilio –
1 month and 10 days for delivery in Italy Good large product of good size. Suitable for fishing for large pikes and big sandals Lucciperca or big Aspi. Maybe not suitable for small fish. Not yet tried in fishing to check the perfect operation later I will leave a more precise description.
Sienna –
Fast delivery and very good material
Nora –
very good and great quality surprised me
Fionn –
great fit and finish
Zach –
Really nice reel, I can’t wait to use it.
Ethan –
good quality,,long delivery,,thank you
Peadar –
seems to be good
Lucy –
Good, soft reel, magnetic brake works perfectly. for lures from 13g works without problems, however, for lighter lures it will be necessary to replace the bearings of the spool pro of better quality
Brandon –
Thank you, very good product
Matthew –
Great quality in terms of price. recommendable
Mason –
very good quality,, thank you
Brody –
The product is according to the description, although not tested yet, but even paying the freight more expensive, it took more than 60 days to arrive.
Brooke –
Best Recommended Reel for Baitcasting….
Abigail –
good one
Shane –
The reel is what promises and has good materials. I have not tried it yet but it looks good
Frankie –
amazing
Milo –
thanks very good
Riley –
the item was very nicely packed and came with in the stipulated time very much satisfied , not yet tried , I recommend this store excellent product , hopefully it will be tested on this weekend
Daire –
Thank you very much for the fast shipping and the goods in perfect condition. Very well packaged with no problem whatsoever that I can report! Much obliged !!!!
Emma –
Very fast delivery. I am extremely pleased. I recommend this store.
Sienna –
Great!
Robert –
Beautiful reel, smooth running, strong magnetic brake. High quality bearings on the spool. I’m really looking forward to a real water test. Fast delivery and good communication with the store. I recommend! Thank you very much :-))).
Teddy –
very quick drlivery and nice store. the feature looks like shimano reels lol. pretty good but micro brass module is very weak. I have just turned a reel for a second then I felt gear demaged. I wonder if I can get a spare gear set.
Johanna –
packed goods as necessary. delivered in a week. thank you
Finn –
Good
Theodore –
Good